Protex FD-2014LS Dropbox Entry Help
I am brad new here and just signed up to try to get help since Protex, the safe manufacturer, is n[img][img][/img][/img]ot helping me. Protex does not answer the phone or return emails and I don't have time to wait to get into the unit to collect rent payments.
I have a 10 year old Protex through the wall dropbox safe and the batteries on the keypad are too weak to open. This unit is bolted down to the floor in the office of the apartment complex and the keypad is about 8" off the ground. The only online manual I have found unstructs to use a wire with a small fork on the end to put up into the bottom of the keypad and attach to a 9v battery to get enough power to put in the code and open it up. Once inside, the batteries can be replaced.
My pronlem is that i do not have the original wire that came with the unit 10 years ago. Also, from the best picture i can take of the plug it looks to be different than the forked design in the manual. It looks like it is a barrel type plug. I have no idea what size plug. It is pretty small though.
Please help if you can.
Thanks,
James