What not to do.....
Naturally I wanted to smooth it over so I tried to console her by telling her that it was a really horrible picture and didn't think there was any way it could be her. Again not the best thing to say and trying to steer the conversation into a better light I told her that I didn't open the pic all the way and it was just the thumbnail and it wasn't flattering at all. She responded by pointing out that she had sent the message along with the picture "I love you, mom". One last glance at the picture and there it was in black and white.