Mon Dec 24, 2018 11:45 am by Oldfast
I know we're getting a little off track as we broach the 'drill vs manipulate' topic once again, lol... but what the hell, it's an old thread. Besides, it's always an interesting topic.
Matt... the gun safe w/ the 6730 and the older Sentry; these are two great examples of what I'd consider a fair and professional approach. I've said it before, but I love the fact that you've placed emphasis on both manipulation and drilling, and continue to better yourself in both areas.
Also worth mention is something I never really realized - that drilling is often times dictated by the customer rather than the tech's decision. i.e. You've explained manipulation comes with no guaranteed outcome. You've also quoted how much they'll be paying for your time and effort, regardless of results. At that point I'd imagine many opt for the drill/repair, feeling more comfortable with a predictably set price, time, and result.
As I've become a little less naive, I really have no beef with drilling. It's the ones that know nothing but drilling that's bothersome. Of course, the flip side of this same rock could be tossed right back at me, lol... considering I know how to manipulate, but know nothing of drilling.
It's still an interesting question for me, and one that I ask everyone who calls: "Have you called around prior to me, and if so, what were you told?" I still have yet (not ONCE) to hear manipulation was offered as an option. Instead it's always "I'll have to drill and it'll cost x amount". Worse yet, a number of my customers were told the lock would be "damaged and unusable afterwards"... a huge red flag.
" Enjoy the journey AS MUCH as the destination."